Privacy Policy

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 Effective Date:07/01/2022

1. Information We Collect

We collect personal information necessary to provide driver education and training services. This may include:

• Student full name
• Parent or legal guardian name (for students under 18
• Date of birth
• Address
• Email address
• Phone number
• Driver’s permit or license information
• Scheduling details
• Payment information

Information is collected when you register for services, complete forms, make payments, or communicate with our office.

2. How We Use Your Information

We use collected information to:

• Schedule and conduct driving instruction
• Provide license certification services
• Communicate regarding appointments and program updates
• Process payments
• Maintain required business and regulatory records
• Comply with applicable state laws and regulations
   

We only use personal information for legitimate business and regulatory purposes.

3. Payment Processing

All credit and debit card transactions are processed through secure third-party payment processors.

We do not store full credit card numbers on our servers. Payment processors maintain their own privacy and security policies governing payment data.

4. Text Message Communications (SMS)

By providing a mobile phone number, you consent to receive text messages related to:

• Scheduling
• Appointment reminders
• Service notifications
• Program-related updates
   

Message frequency varies based on enrollment and scheduling activity. Standard message and data rates may apply.

You may opt out of text messages at any time by replying “STOP” or by contacting our office directly.

We do not send promotional text messages without express consent.

5. Information Sharing

We do not sell, rent, or trade personal information to third parties.

Student information may be shared with the Virginia Department of Motor Vehicles or other authorized regulatory agencies as required for certification, recordkeeping, and compliance purposes.

Information may also be shared with trusted service providers (such as payment processors or scheduling software providers) strictly for business operations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

While we take appropriate measures to secure data, no method of electronic transmission or storage is completely secure.

7. Children’s Privacy

For students under the age of 18, personal information is collected with the knowledge and consent of a parent or legal guardian.

We only collect information necessary to provide driving instruction and certification services.

8. Website Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

These tools may collect non-personally identifiable information such as browser type, device information, and general website usage data.

You may adjust your browser settings to disable cookies if preferred.

10. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on our website with an updated effective date.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Brown's Driving School LLC
2 Eaton Street, Hampton, VA 23666
(757) 310-4039/ (757) 952-7656
Brownsdrivingschool@gmail.com